FAQ

What is your Warranty Policy?
Habitat Imprint Recycle Program: Habitat Imprint values its customers and wants you to be 100% satisfied with your product. If you are dissatisfied with our products send it back to receive a full refund.

Which payment methods do you accept?
We currently accept Paypal, Google Checkout, and all Major Credit Cards.

Shipping

What carrier do you use to ship your products?
We ship United States Postal Service (USPS) Priority Mail.

How long does it take for my order to ship?
All orders are inspected and shipped within 1-2 Business Days.

How long does shipping usually take?
Shipping from California, USA to anywhere in the Continental US takes between 2-4 business days.

Is overnight shipping available?
Due to high volumes and cases being made-to-order we are unable to achieve overnight shipping. If you need some special type of shipping please feel free to email us at sales@habitatimprint.com.

Do you ship to Canada, Puerto Rico, and International?
Yes, we ship to both Canada and Puerto Rico and usually take about 3-5 business days transit time. All shipments going to Canada will have an added shipping charge and transit time may vary due to customs. Please allow 5-8 Business Days for all other International Shipments.

There is a problem with my shipping (Lost Package, Damaged, Not Received)?
Please contact sales@habitatimprint.com so we can investigate the problem. We apologize for any inconvenience.